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Our technology moves with current trends - online, offline, and in the back office.  From reservations to accounting and communications, Carlson Wagonlit Travel offers the tools to:

  • Search for the best fares

  • Manage account services & reporting

  • Keep you and your travelers up to date

  • Book online with web and central reservations system fares

  • Provide the ease and convenience you need to keep on the go

What this means to you are savings, security, and convenience.

Central Reservations System

Our agents have access to a broad range of tools, contacts, and connections to offer you the best rates, packages, and value for your travel dollar.  With distinct edges over their competitors, our choice of central reservations system outperforms the others in saving you time and money.  Our system utilizes more patented search tools than any other in the market today to find for you the most attractive options. 

A few highlights of our reservations technology in comparison to competitor systems include:

  • Average savings of over $75 per ticket

  • Best interline connections

  • Finds the lowest fares more often (over 78% of the time over closest competitor)

  • Includes more fare options: over 13,000 web fares and all published fares daily

  • Direct booking capability for Southwest and Jet Blue airlines

For more information, we invite you to review the Topaz International Reports on FARE STUDIES.

These can be found under the section, “White Papers.”

Online Booking Engine, ResX             “The Ultimate Booking Platform”

Our user-friendly online booking engine uses your travel policy filters, profiles, and preferences so that you can book conveniently and with flexibility.  Our technology enables you and your travelers to simultaneously search for air, car, and hotel options, all integrated with back office reporting systems.  Enable web-fare options to see where your best values lie, including those offered on Orbitz, Travelocity, Southwest Airlines, Jet Blue, and other airline-direct sites.

Supported by our agents for fulfillment, with ResX you have the option of planning your travel anytime, day or night.  The system is fully customizable with more technological power to support your company and your corporate travel culture than any other online engine.

Web-Based Back-Office Reporting Software

Enjoy the benefits of complete control over your company’s travel management.

We are pleased to provide our corporate clients with most comprehensive reporting software in the travel industry. Our state-of-the-art product supports your management, administrative, and accounting efforts with the following benefits:

  • Accessible 24/7 through a password protected Web site

  • Travel data updated every business day

  • Over 50 pre-formatted reports, including unused ticket and pre-trip

  • Reports available in Adobe Acrobat or MS Excel formats

  • Downloadable reports directly to client’s computer

  • Client-defined customizable report and template creation

  • Specified reports e-mailed to client on a pre-agreed schedule

  •  New pre-defined report formats regularly available

Your company may consider how valuable reports and accounting may be to:

1.      Account Reconciliation

2.      Expense Management

3.      Policy Control & Compliance

4.      Traveler Information

5.      Travel Trends

We use your consolidated travel reports to assist in rate & contract negotiations, in your budget analyses, and in management of your travel expenditures.  With all air, car, and hotel spend in clean reports from one source, your ultimate benefit is in saving you time and money.

Communications

Our travelers have support 24 hours a day, domestically or internationally.  Our travel planners and managers have corporate support available daily.   Depending on your needs and location, we support you live over the phone, in person, and electronically.  That’s what service is all about.